We are located within new Dubai at The Dubai Marina Yacht Club (DMYC).
Neptune operate a luxury pick up service with Limousine at convenient price and if you wish to bring you own vehicle you have the following parking options;
Roadside parking is subject to availability
Please arrive 20-30 min prior to your charter. The Yacht Club has dining facilities if you care to have lunch or a quick drink prior to your charter. Please make the operations team aware when you arrive.
Please call in advance and inform the office what time you are due to arrive. We will have one of our Captains meet you and your guests at the front of the yacht club or the Marina Mosque and escort you to the vessel.
Payment of Balance can be done cash to your Yacht Captain.
All guests MUST bring with them Valid I.D. Passport for individuals coming from outside of UAE and Emirates I.D for Residents. Failure to comply may result in you or guests being refused entry to the vessel.
We will try to accommodate where we can, please consult your Charter Executive to discuss details outside of your allotted charter.
You may extend your charter IF we are in a position where there is availability following your charter. We advise this is pre discussed as a possibility with your Charter Executive. Payment for the extension must be with the Captain in cash during your charter.
Your Charter will commence taxiing through the infamous Dubai Marina, once out in the Arabian Sea you will travel around the iconic Palm Jameira, see sights such as the Atlantis Hotel and the One & Only Royal Mirage, from there across to the 7 Star Burj Al Arab and Jameira Beach Hotel, before heading back past the Sheik Mohammad’s Island. Time permitting we will rest the vessel for you and your guests to anchor in the sheltered waters and relax with the back drop of Dubai as your.
Yes. We have a contracted professional catering company servicing all of our vessels for more information on menu options and costs please contact your Charter Executive.
Sure. Inform your charter Executive of the same and we will have one of our crew assist transporting the food and beverage to the vessel on the day. We have glasses on board. Any cutlery and crockery will need to be supplied by the client unless Neptune are providing the catering.
Yes. Each yacht is equipped with a sound system, an AUX cable friendly device is required. We do not have our own music to play, so please bring your own.
Of course, route plans should be discussed with your Charter Executive or the Captain prior/during to your departure, weather and Coastguard restrictions may apply.
The Coast Guard inform our office if a weather warning has been issued. In this instance you will be notified immediately and have the following options presented to you;
Cancel the booking free of any cancellation charges (only in the event you are unable to reschedule).
This is subjective, we advise to minimise the risk of discomfort during your charter, eat a meal (no fruit) ideally bread and stay on the top deck facing the direction the vessel is moving in. The Captain will assign seasickness tablets prior to the charter for those commonly affected by motion sickness.
Swimming is permitted during daylight hours only. Cut offs are typically during the Summer months at 7.00pm and winter months at 5.00pm.
Yes, we can provide fishing gears on request.
For the safety of our guests and to keep the yacht in pristine condition we require all guests to remove their footwear when boarding.
Life jackets are only required when a weather warning has been issued or you are chartering a high speed vessel such as a speed boat.